Press release
06 March 2024, Johannesburg – Leading workforce solutions provider Adcorp Group announced the launch of a new brand, Telvuka. Telvuka provides tailored Business Process Outsourcing Contact Centre solutions to effectively enhance customer service and sales.
Andrew Raichlin, Business Executive at Telvuka, commented on this launch and significant milestone: “As we step into this new chapter, we look forward to working closely with our current and new clients to create world class customer service and sales for those companies and for their customers.
We have African pride at our core and are a South African enterprise with operations based in Johannesburg, Gauteng, and Durban, KwaZulu-Natal.”
Telvuka takes full ownership and accountability for the execution of customer service and sales support experiences on behalf of third-party client companies that entrust these crucial functions to them. Its BPO services provide comprehensive in and outbound customer support through various channels, including phone, email, and chat, offering human assistance. Additionally, they work closely with clients to implement robust self-help content and automated resolution processes. Industry sectors serviced include Telecoms, Retail, Banking and Logistics.
The brand launch took place on 1 March 2024 at Adcorp Group’s offices in Woodmead, Sandton and in Durban with a theme of “Step into Telvuka – Where Conversations Flow, Unleashing the Power of New Beginnings!”.
About Telvuka
Telvuka is a leading Business Process Outsourcing (BPO) service provider, operating under the esteemed Adcorp Group. It offers comprehensive BPO solutions through various channels, including phone, email, and chat, enhancing customer service and sales experiences.
Telvuka is dedicated to reshaping the landscape of customer interactions by seamlessly integrating human expertise with innovative technology.
With operations in Johannesburg, Gauteng, and Durban, KwaZulu-Natal, it helps organisations navigate the complexities of the business landscape.
For more information visit visiting our website at www.Telvuka.com
For Media Inquiries, Contact
Karabo Motsoai
PR and Communications Specialist
Email: Karabo.motsoai@adcorp.com
