We are a trusted South African Business Process Outsourcing Contact Centre provider that offers tailored solutions to effectively enhance customer service and sales.
In-bound Outbound Integration
Why Telvuka?
Elevate your business with our personalised managed services seamlessly integrated into your environment. Our comprehensive suite encompasses a variety of Business Process Outsourcing and Contact Centre activities, covering Inbound and Outbound Customer Service and Sales.
In an era marked by rapid change, where enterprises must continually adapt technologically and refine processes to remain competitive, Business Process Outsourcing (BPO) empowers you to be agile and flexible. It enables you to respond adeptly to the ever-evolving dynamics of today’s market.
Thriving and excelling in this environment necessitates aligning with reliable partners possessing the skills and experience to instigate and implement change. You need partners who inspire the confidence required to keep your business at the forefront of innovation.
Telvuka proudly stands as a part of the Adcorp Group, a leading workforce solutions company committed to growing individuals, businesses, and economies through meaningful connections that help them realise their full potential.
As a part of this influential group, Telvuka is dedicated to driving growth for individuals, businesses, and economies by fostering connections that unlock their fullest potential.
Adcorp holds a Level 1 BBBEE status, underscoring our commitment to excellence and inclusivity. With Telvuka and Adcorp, you don’t just gain a service provider – you gain a partner deeply invested in your prosperity.
African Pride At Its Core
We have African Pride at our core.
Telvuka takes great pride in being a South African enterprise, deeply rooted in the spirit of Africa. Presently, our operations are based in Johannesburg, Gauteng, and Durban, KwaZulu-Natal.
As your reliable partner, we pledge to navigate the intricacies of the business landscape alongside you, securing your ongoing success in an ever evolving world.
At Telvuka, we function as stewards of excellence.
We take full ownership and accountability for the execution of sales and customer service support experiences on behalf of third-party client companies that entrust these crucial functions to us.
At Telvuka, we are dedicated to raising the bar for service delivery standards and ensuring a positive customer experience in all interactions.
Fostering Talentin an Evolving World
In a world characterised by continual invention, the need for diverse skills, talents, and capabilities is more crucial than ever for fostering meaningful interaction, connection, and collaboration.
At Telvuka, we acknowledge our profound responsibility to our employees and are committed to creating an environment where they can truly thrive. Our dedication to becoming an Employer of Choice is resolute. To achieve this goal, we are reimagining our new-hire process, refining our training approach, and implementing cutting-edge tools that actively engage and promote the ongoing development of our team members.
Moreover, we place significant emphasis on Diversity, Equity, and Inclusion (DEI) initiatives. By cultivating a workplace that celebrates differences, we not only enrich our organisational culture but also ensure that every individual has the opportunity to contribute their unique perspectives and talents. At Telvuka, our focus on people goes beyond conventional practices, underscoring our commitment to creating a workplace that embraces growth, diversity, and innovation.
